Who am I
My name is Scott Andrew, I have a beautiful wife called Rachel, a 15
month old baby girl called Jemma, and a white Samoyed dog called
Jadzia. I have a retail shop on the Gold Coast, in Queensland
Australia. My Hobbies are my family, my dog, racing my Formula Vee,
and playing music on guitar or keyboard. I specialise in Mail order
in various areas including Hydroponics. I value my Ebay customers
highly. I would like to ask for positive feedback if you have
enjoyed your purchase with me. I value your privacy in all
transactions. Without my ebay income I couldn't afford my motor
racing, so thanks for helping out.
Will you back
me up?
I have been in Mail Order for 15 years, and during that
time, I have had a lot of happy customers. I have had occasional
problems, but to keep a customer coming back, and recommending me, I
will go out of my way to help fix any problem. Besides, I like to
sleep at night knowing that my customers are happy, and that says
something about who I am. I need to be able to tell my daughter that
you should try to do the right thing every time and not be
hypocritical. Ebay has a feedback score, and I hope to get a really
high 100% rating - so please feel free to help me if you enjoyed the
experience.
Questions about
my items
- Email me using the link at the top of this page
- I prefer email, but I understand if its 30 seconds to go (and you
are bidding 5,000 for this item) you might have to call.
- Call me on 0402 864986 if it can't wait*
*I
promise I can't answer if I'm in the shower or asleep. If no answer,
then I will get back to you.
- SMS me on 0402 864986 if you need immediate replies.*
*I promise I
can't answer while driving, or asleep or both. I will get the SMS
and reply back to you
Fax me on - err, why would you if you have email. Oh well, try
07-5527-4154 for faxes.
Conditions of
Sale
Friendly
people are preferred bidders - I'm a nice guy, and can sort out any
problem on 0402 86 49 86
Winning bidder must make payment as soon as possible, and advise me
that this has been done
If payment has not been made within 14 days and buyer has not
contacted me, Ebay will become involved and negative feedback may be
left. (This is fairly reasonable)
While all care is taken, I will not be held liable for any damage in
transit and as such I offer the option of the winning bidder paying
for insurance with Australia Post or Freight Company involved
I have had nothing damaged in last 12 months of mail order business
- but it has happened to my parcels about 4 times in the 15 years in
business so less than 1%
If any problems arise, the buyer will contact me and I can fix any
problems.
Buyer will give us the chance to respond BEFORE leaving negative
feedback.
Manufacturers Warranty is valid not including transportation to Gold
Coast and return.
Not valid against damage from falling off cars, collisions with
ocean liners, asteroids etc. (e.g. "charter boat...what charter
boat...." RACQ advert)
Shipping and
Handling
Pick ups are available from my shop on the Gold Coast - No charge
unless special packaging required.
Item usually ships within 5 working days of payment confirmation.
Details will be supplied to Winning bidder
The item is in stock and set aside at the distributors premises
about 3 minutes from me.
I can black wrap items if security is an issue
I can send care of freight depot if desired. - Please ask before
bidding as shipping method may be affected.
If Item is sent by Freight - Please ask if you require an estimated
delivery time from postcode 4211 / Gold Coast to where you are.
Contact us for confirmation of dispatch, however delays can occur
and are out of our control. Details of the dispatch will be provided
to winning bidder.
Shipping cost should be specified above, but if your area is not
listed, you can contact me for a quote. Email me a Postcode for
accuracy - contact me by email link on this page ·
Shipping Discount may apply if purchasing more than one item -
please contact me to confirm for details before bidding on second
item otherwise I cannot guarantee that there is any advantage to
shipping items together.
Express shipping is not usually a problem. But since I assume 5
working days is what you agree to, call or SMS me on 0402 86 49 86
before bidding to confirm I will be available to urgently ship
anything you bid for.
* Return and
Refunds
We all hate to buy something that isn't what you wanted
1. Choose carefully
2. Ask Questions - Even call/SMS me on 0402 864986 if its urgent
3. When in doubt - don't bid! ·
+++ I have
specified a 7day returns policy above
I have a great 7 Day money back return policy so you can
look at the item and check its what you want. ·
If you find the item not
to your liking, you can return the item for a refund of the item
amount, excluding the charged freight BY NOTIFYING ME WITHIN 7 days
of receipt and returning the item as quickly as possible -
dispatching the item within 7 days of notifying me, and preferably I
receive the item back within 14 days of you receiving the item.
Item must be returned
in same condition as it was sent so it can be resold. Specifically
it must not be in a "used" condition if it was sold new.
Excludes postage costs to return item. If item is not returned in
saleable condition the item will be returned to the purchaser at
their cost If the same EBay member returns several items over a
period of time, I may refuse to honour returns if buyer does not
seem to have any intention to buy. I will refund or exchange or
repair if
- Something you
bought is faulty or defective; or
- Does not do the
job I led you to believe it would do; or
- Does not match the
item you bid on; or
- Is not as
described in the auction. ·
I will not give you a
refund if
- You cannot prove
that you bought it (for example, on something fairly easy to
buy, you don't have the details of the auction and cannot email
me from the winning bidders ID); or
- You have damaged
the goods you bought and I cannot resell it under the 30 day
offer
- The 7 days has
expired and you have not contacted us · This is because we
would have restocked the item after this time.
Viewing the
item at our store
Contact me if you wish
to view item at Nerang on Gold Coast and I will organise the boat to
be delivered here, and I will give you the shop address. This
is an Ebay item, and I will not breach their rules and offer any
deals face to face. So please don't ask. Hours 9-5pm weekdays, 9-1pm
Saturdays. I can take other photos of item if a particular feature
is not clear enough for you. I have even made a video to capture the
sound of an item before, so anything is possible.
Payment
·
Payment it to be
completed before shipping. Total
Price = Final Bid + Shipping and Handling Contact me if unsure. I
will always advise the winning bidder after the auction closes.
Proof of Payment Required before shipping. Paypal is Preferred -
Please pay in Australian Dollars. Direct deposit or Internet banking
transfer into National Australia Bank Account Money Orders - Please
make payable to S Andrew and send by express post envelope. Its
faster, and traceable if they lose it. No Cheques Accepted - Please
do not ask. There is absolutely no way in the world I would accept a
cheque. If you have a bank account, you can do an Internet transfer.
I don't see why cheque still exist....
A word about
boating.... (insurance clauses)
Please note I take no
responsibility on how the boat is used, and have no control over
same. Buy and use at your own risk or don't bid at all. This boat
could sink, kill, drown, destroy property and it is all at your own
risk. Such is the risk of living a life, you might lose it, or your
property in the process. This boat has no warrantee against the
destruction of life or property and the seller assumes no risk.
Buyer to assume all risk. By purchasing the boat you are agreeing to
the condition that you will indemnify me against any claim made by
you or against you or this boat in the present or the future. So
there!
