Who am I
My name is Scott Andrew, I have a beautiful wife
called Rachel, a 15 month old baby girl called Jemma, and a white
Samoyed dog called Jadzia. I have a retail shop on
the Gold Coast, in Queensland Australia. My Hobbies are my family,
my dog, racing my Formula Vee, and playing music on guitar or keyboard. I specialise in Mail order
in various areas including Hydroponics. I value my Ebay customers highly. I
would like to ask for
positive feedback if you have enjoyed your purchase with me. I value your privacy in
all transactions. Without my ebay income I couldn't afford my motor
racing, so thanks for helping out.
Will you back
me up?
I have been in Mail Order for 15 years, and during that
time, I have had a lot of happy customers. I have had occasional
problems, but to keep a customer coming back, and recommending me, I
will go out of my way to help fix any problem. Besides, I like to
sleep at night knowing that my customers are happy, and that says
something about who I am. I need to be able to tell my daughter that
you should try to do the right thing every time and not be
hypocritical. Ebay has a feedback score, and I hope to get a really
high 100% rating - so please feel free to help me if you enjoyed the
experience.
Questions about my
items
- Email me using the link at
the top of this page
- I prefer email, but I
understand if its 30 seconds to go (and you are bidding 5,000 for this
item) you might have to call.
- Call me on 0402 864986 if
it can't wait*
*I promise I can't answer
if I'm in the shower or asleep. If no answer, then I will get back to
you.
- SMS me on 0402 864986 if
you need immediate replies.*
*I promise I can't answer
while driving, or asleep or both. I will get the SMS and reply back to
you
Fax me on - err, why would
you if you have email. Oh well, try 07-5527-4154 for faxes.
Conditions of Sale
Friendly people are
preferred bidders - I'm a nice guy, and can sort out any problem on 0402
86 49 86
Winning bidder must make
payment as soon as possible, and advise me that this has been done
If payment has not been
made within 14 days and buyer has not contacted me, Ebay will become
involved and negative feedback may be left. (This is fairly reasonable)
While all care is taken, I
will not be held liable for any damage in transit and as such I offer
the option of the winning bidder paying for insurance with Australia
Post or Freight Company involved
I have had nothing damaged
in last 12 months of mail order business - but it has happened to my
parcels about 4 times in the 15 years in business so less than 1%
If any problems arise, the
buyer will contact me and I can fix any problems.
Buyer will give us the
chance to respond BEFORE leaving negative feedback.
Manufacturers Warranty is valid not including transportation to Gold Coast
and return.
Not valid against damage from falling off cars, collisions with ocean
liners, asteroids etc. (e.g. "charter boat...what charter
boat...." RACQ advert)
Shipping and Handling
Pick ups are available
from my shop on the Gold Coast - No charge unless special packaging
required.
Item usually ships within 5 working days of payment confirmation. Details will be supplied to
Winning bidder
The item is in stock and set aside at the distributors premises
about 3 minutes from me.
I can black wrap items if
security is an issue
I can send care of freight
depot if desired. - Please ask before bidding as
shipping method may be affected.
If Item is sent by Freight
- Please ask if you require an estimated delivery time from postcode
4211 / Gold Coast to where you are. Contact us for confirmation of
dispatch, however delays can occur and are out of our control. Details
of the dispatch will be provided to winning bidder.
Shipping cost should be
specified above, but if your area is not listed, you can contact me for
a quote. Email me a Postcode for accuracy - contact me by email link on
this page ·
Shipping Discount may
apply if purchasing more than one item - please contact me to confirm
for details before bidding on second item otherwise I cannot guarantee
that there is any advantage to shipping items together.
Express shipping is not
usually a problem. But since I assume 5 working days is what you agree
to, call or SMS me on 0402 86 49 86 before bidding to confirm I will be
available to urgently ship anything you bid for.
* Return and Refunds
We all hate to buy something
that isn't what you wanted
1. Choose carefully
2. Ask Questions - Even call/SMS me on 0402 864986 if its urgent
3. When in doubt - don't bid! ·
+++ I have specified a
7day returns policy above
I have a great 7 Day money
back return policy so you can look at the item and check its what you
want. ·
If you find the item not
to your liking, you can return the item for a refund of the item amount,
excluding the charged freight BY NOTIFYING ME WITHIN 7 days of receipt and
returning the item as quickly as possible - dispatching the item within
7 days of notifying me, and preferably I receive the item back within 14 days of
you receiving
the item.
Item must be returned in
same condition as it was sent so it can be resold. Specifically it must not
be in a "used" condition if it was sold new. Excludes postage costs to
return item. If item is not returned in
saleable condition the item will be returned to the purchaser at their
cost If the same EBay member
returns several items over a period of time, I may refuse to honour
returns if buyer does not seem to have any intention to buy. I will refund or exchange or
repair if
- Something you bought is
faulty or defective; or
- Does not do the job I led
you to believe it would do; or
- Does not match the item
you bid on; or
- Is not as described in the
auction. ·
I will not give you a refund
if
- You cannot prove that you
bought it (for example, on something fairly easy to buy, you don't have
the details of the auction and cannot email me from the winning bidders
ID); or
- You have damaged the goods
you bought and I cannot resell it under the 30 day offer
- The 7 days has expired and
you have not contacted us · This is because we would have restocked the
item after this time.
Viewing the item at our
store
Contact me if you wish to
view item at Nerang on Gold Coast and I will organise the boat to be
delivered here, and I will give you the shop address. This is an Ebay item, and
I will not breach their rules and offer any deals face to face. So
please don't ask. Hours 9-5pm weekdays,
9-1pm Saturdays. I can take other photos of
item if a particular feature is not clear enough for you. I have even made a video
to capture the sound of an item before, so anything is possible.
Payment
·
Payment it to be completed
before shipping. Total Price = Final Bid +
Shipping and Handling Contact me if unsure. I will always advise the
winning bidder after the auction closes. Proof of Payment Required
before shipping. Paypal is Preferred -
Please pay in Australian Dollars. Direct deposit or Internet
banking transfer into National Australia Bank Account Money Orders - Please make
payable to S Andrew and send by express post envelope. Its faster, and
traceable if they lose it. No Cheques Accepted -
Please do not ask. There is absolutely no way in the world I would
accept a cheque. If you have a bank
account, you can do an Internet transfer. I don't see why cheque still
exist....
A word about
boating.... (insurance clauses)
Please note I take no
responsibility on how the boat is used, and have no control over
same. Buy and use at your own risk or don't bid at all. This boat
could sink, kill, drown, destroy property and it is all at your own
risk. Such is the risk of living a life, you might lose it, or your
property in the process. This boat has no warrantee against the
destruction of life or property and the seller assumes no risk.
Buyer to assume all risk. By purchasing the boat you are agreeing to
the condition that you will indemnify me against any claim made by
you or against you or this boat in the present or the future. So
there!
